Secret Dungeon | Super Admin

🪪 Staff User Profiles

Set a user's description, job level & photo for what prospects see on the Lead Portal — a fallback for when staff haven't filled in their own profile.

This bypass touches only these three fields. It never changes their login, messages, community profile, or any other setting.

Matches staff to HighLevel team members by email and fills any empty photo.

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call_merge Merchant Merger

Combine duplicate merchant records. All data moves to the Target (correct) merchant. The Source (duplicate) is permanently deleted.

lockSuper Admin only

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Scientific Notation MID Detector

Merchants where Excel corrupted the MID (e.g. 3.13004E+12 instead of the real number)

Click "Scan Now" to check for malformed MIDs.

delete_foreverSource — will be DELETED

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check_circleTarget — will be KEPT

people Partner Merger

Combine duplicate partner/contact records. All data moves to Target (kept). Source is permanently deleted.

lockSuper Admin only

delete_foreverSource — will be DELETED

arrow_forward

check_circleTarget — will be KEPT

person_search Partners with No Assigned IDs

Partners who have been enrolled but have no agent identifier assigned yet.

Click Load to find partners with no assigned IDs.

Partner	Email	GHL Contact ID	Actions
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Prime49 Task Automation

Auto-create tasks in Task Center when new Prime49 merchants are uploaded via CSV

Super Admin Only

Enable Automation

When ON, a task is created for every brand-new Prime49 merchant on each upload

Default Assignee

Can be changed on any task afterwards

Task Priority

Task Title Template

Placeholders: {{dba_name}} {{mid}} {{agent_id}} {{partner_name}} {{enrollment_date}} {{account_status}}

Task Description Template

Same placeholders apply. Line breaks are preserved.

Backfill existing Prime49 merchants

The automation only fires on NEW uploads. Use this once to create catch-up tasks for Prime49 merchants that already existed before it was turned on. Matches the Prime49 Merchants report (partner-level Prime49). Uses the same title/description/assignee/priority above. Merchants that already have an auto-created task are skipped, so it's safe to run again.

Enrolled from

Enrolled to (optional)

Default = 2026 (matches the report). Click All time to clear the dates and include every Prime49 merchant since the first one added.

How It Works

Triggered every time merchants are uploaded via the CSV upload on the Merchants Dashboard
Only brand-new merchants are checked — existing records being updated are skipped
New merchants whose Agent ID is flagged as Prime49 in the system trigger this automation
One task is created per new Prime49 merchant using your configured title, description, assignee, and priority
Tasks appear instantly in the Task Center linked directly to the merchant record

Recent Auto-Created Tasks

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🔌 Integrations & Keys

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API Key Manager

Securely store and update third-party API keys (HighLevel, Postmark, etc.) without touching code. AES-256-GCM encrypted at rest.

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Partner API Keys

View all API keys issued to partners. Upgrade tiers (free → standard → enterprise) and revoke or reactivate keys.

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Integrations Hub

Connect PayProTec to Slack, Zapier, or any custom webhook. Configure which events fire and monitor delivery history.

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Feature Flags

ShipStation modes (deployments & returns) and other global on/off switches.

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GHL Contact IDs

Link partner records to their HighLevel contacts and review mappings.

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GHL Notes Backfill

Pull all existing notes from GoHighLevel for every partner already in the app. Safe to run multiple times — skips notes already synced.

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GHL Contact Button Generator

Generate the JavaScript snippet to install in GoHighLevel. Adds a "View in Portal" button to every contact page that deep-links to the partner's record.

🖥️ Equipment Catalog

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Vendors

Add, edit, or remove equipment vendors/brands. Used by terminal types & ShipStation store mapping.

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Terminal Type Manager

Add, rename, reorder, or deactivate terminal types. Changes apply instantly across Inventory, ROI, and Repair Queue.

🧹 Data Maintenance

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Merchant Merger

Fix incorrectly entered MIDs by merging duplicate merchants. Moves all notes, tasks, deployments, returns, and tickets to the correct record, then permanently deletes the duplicate.

people

Partner Merger

Merge duplicate partner records, moving all linked data to the correct partner.

business

Company Manager

View, rename, merge, and delete companies. Fix duplicates like FlexCharge and yourPOSguys.

description

Bulk Note Injector

Upload a CSV (merchant_id, title, body) to link notes to merchants via UUID.

history

Legacy Deployment Importer

Upload a CSV of pre-app (Salesforce) equipment deployments. Matches merchants by MID, estimates terminal types from serial numbers, and enables RMA filing for legacy hardware.

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Bulk Partner Importer

Upload a GHL CSV export to onboard multiple partners at once. Reviews mapping before committing any changes.

📊 Reports & Monitoring

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Sending Reports

Manage recipients and schedules for automated email reports — Partners & Merchants stats and Inventory/Deployments/Returns ops reports.

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Daily Task Email

Choose which staff get a daily email of their pending tasks + what they completed yesterday, with a button to their Task Center. Managers can receive a copy of a staff member's email.

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Daily Security Check

Run a full system scan — database integrity, access control, failed logins, operational health. Send reports to configured email addresses.

mark_email_read

Email Oversight

Full visibility into every email sent by the system — invites, 2FA codes, ticket updates, reports, partner alerts, and more.

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Support Email Manager

Manage who receives "Can't see the partner?" reports from the Partners Dashboard.

🎛️ Portal Content

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Portal CMS

Edit portal copy, banners, and partner-facing content.

🤖 AI & Automation

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Jarvis Brain Manager

Inject rules manually, upload documents, or crawl URLs to train JARVIS's knowledge base.

OPEN BRAIN MANAGER

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Automation

Configure automated tasks and Prime49 automation rules.

group_add Bulk Partner Importer — Step 1: Upload CSV

upload_file

Drop GHL CSV here or click to browse

Expected columns: Contact Id, First Name, Last Name, Phone, Email, Business Name, PRIME49 ID, Main ID, Partner ID 2–4, Main ID RevShare, RevShare 2–4 %, Approval Date

EXPECTED CSV COLUMN NAMES

${['Contact Id','First Name','Last Name','Phone','Email','Business Name','PRIME49 ID','Main ID','Partner ID 2','Partner ID 3','Partner ID 4','Main ID RevShare','RevShare 2 %','RevShare 3 %','RevShare 4 %','Approval Date'].map(f=>`${f}`).join('')}

Approval Date is optional — defaults to today if not in the CSV. Rev shares can be 50% or 50 — both work.

🌐 White-Label Portals

Partners with agency access run this portal as their own branded CRM on their own domain. Grant access per-partner on the Partners dashboard; the SSL/custom-domain engine is powered by Cloudflare for SaaS.

cloud Cloudflare for SaaS

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Create an API token with SSL and Certificates: Edit on your zone. These are stored encrypted and used to register partner domains + issue SSL automatically.

API Token

Zone ID

CNAME Target

▲ Vercel (auto-register partner domains) optional

Vercel routes by hostname and 404s unknown domains. Add a token so connecting a domain also adds it to the Vercel project automatically. Token needs project access.

Vercel Token

Project ID

Team ID (if any)

Agency portals

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toggle_on Feature Flags

Turn features on or off globally. Changes apply to all staff.

📣 Marketing Features

Turn each marketing tool on or off. When OFF it shows greyed with a “Coming soon” badge in the Marketing console (nothing is deleted). Defaults to ON.

🤖 Jarvis Operator

Lets Jarvis perform actions (assign a rep to a prospect, award a certificate, update a ticket status) — every action still requires the staff member to click Confirm first, respects their access, and is logged. Defaults to OFF.

ShipStation-Ready Deployments — New Ticket Mode

Controls what the deployment dashboard's + New Ticket button shows. Pick one mode:
• Disabled — opens the current standard deployment form directly (no ShipStation, full fallback).
• Coming Soon — shows the wizard with ShipStation Ready greyed out + a "Coming Soon" badge; standard Create Ticket still works.
• ShipStation Only — wizard goes straight to ShipStation Ready; the plain Create Ticket option is hidden.
• Both — wizard shows both cards active; staff choose per ticket.

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ShipStation-Ready Returns — Mode

Controls the return flow (from the deployment edit modal's Log Return). Pick one mode:
• Disabled — standard return flow only (full fallback).
• Coming Soon — return method prompt shows ShipStation greyed; standard return works.
• ShipStation Only — every return goes through the ShipStation return modal.
• Both — staff pick Standard or ShipStation return each time.

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Reconcile Deliveries (backtrack)

Looks up live delivery status (ShipStation V2) for tickets that have a tracking number and aren't closed. Delivered ones get their received date set and are closed (partner-first sets the partner date). Processes up to 50 per run — click again to continue through the backlog.

⏰ Proactive Alerts (SLA & Aging)

Enabled

Hourly scan that posts in-app notifications only (the 🔔 bell — never email) to the item's owner + super-admins when things age past these thresholds: overdue tasks, tickets past SLA, deployments stuck, and RMAs sitting open. Only alerts items that recently crossed the line; deduped to once/day per item.

Ticket SLA — Urgent (h)

Ticket SLA — High (h)

Ticket SLA — Normal (h)

Ticket SLA — Low (h)

Deployment stuck (days)

RMA open (days)

🗑️ Recycle Bin

Deleted tickets and RMAs are archived here (a snapshot is saved right before deletion — the original delete still runs exactly as before). Restore re-creates the record. (File attachments aren't included — their storage bytes are removed on delete.)

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🔌 Webhook Health

Recent outbound partner webhook deliveries. Retry re-sends the stored payload (signed) to the endpoint.

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👍 Thumbs Up Webhook

URL that receives the payload when staff click Send Thumbs Up Message on a new-agent's first merchant (Partners Dashboard → First Merchants Added). Leave blank to disable the button's action.

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👍 Thumbs Up Activity

Who clicked Send Thumbs Up, for which partner, and when. "Restore" re-enables the buttons (clears the sent state) — for testing.

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tour Product Tours

Intercom-style guided tours. Build a step-by-step walkthrough for any feature, point each step at a real element, then toggle it on. Staff see it once automatically; a "Take a tour" button lets them replay. Toggle off anytime — zero impact on the page.

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fort Secret Dungeon

🪪 Staff User Profiles

📂 Site Directory

🌐 White-Label Portals